Thanks for shopping at Animate Impex.
If you are not entirely satisfied with your purchased, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and you should mention the reseaon why you returning the item.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your exchange after inspecting the item.
If your return is approved, we will initiate a proccess to exchange your product.
You will receive the exchanged items within a certain amount of days, depending on your shipping method.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a exchange, the cost of the return shipping will be deducted from you.
If you have any questions on how to return your item to us, simply contact us.
New Maina Pura West
Near Railway Crossing